We value the relationship we have with our customers and are committed to responsible information handling practices. We follow these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:


The following Privacy Policy describes the information and privacy practices for this organization and website (the "Website”). By visiting our stores or Website, you consent to the information practices described in this policy. This Privacy Policy does not apply to other websites that may be accessible through this site. Our site contains links to other sites operated by third parties, including but not limited to mapping providers to provide you with accurate mapping and directional information to our stores. We encourage you to read the privacy policies of those other sites.


We collect personal information such as your contact information (name, e-mail address), and billing information (credit card number, billing address). When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. We do NOT store any credit card information. This is for your added security. Every time you process a transaction you will be required to re-enter your credit card information. We do not offer the option to store any credit card information with your profile.


We use the information you provide in order to 1) fulfill requests for products, services or information, 2) provide customer services, 3) administer coupons or promotions, 4) offer new products and services, 5) measure and improve the effectiveness of our Website, our marketing endeavors or our services and offers or 6) other business purposes.


A cookie is a small data file that a Website may send to your browser and which may then be stored on your hard drive. Our Website uses cookies to simulate a continuous connection. Cookies let us "remember" information about your authentication, session, and allow you to move within areas of our Website without reintroducing yourself.


We may need to share personal information with third parties in very limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; processing credit card payments. We do NOT sell or rent customer information to third parties. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.

HOW CAN I UPDATE OR CHANGE MY INFORMATION? We want your information and preferences to be accurate and complete. We provide different methods for you to update or change the information you give us.
To update or change your information:
1) If you’ve created an account, you can update your information after logging into your account and then update your profile.
2) Send a request to support.


We have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control. Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. The Website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. In addition we do NOT store credit card information. You will be prompted to enter your credit card number and expiration date for each transaction. When you create an online account, you need to select a personal password that you will remember. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. We cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.

WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS? Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days.
You may contact us in the following ways:

E-mail:  questions@dinnerbydesignkitchen.com

Phone: Each location is individually owned and operated. Contact information for each location can be found by using the locator function of the website.


Because our Website and business will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.


All sales are final. No refunds will be granted. The independent owner and operator of the location may, at his or her sole discretion, agree to issue a store credit for a future purchase.

Last revision date: September 1, 2009

If you have questions about our Privacy Policy, e-mail our Privacy Manager at questions@dinnerbydesignkitchen.com